This product is a Texas de Brazil merchandise product, and is subject to the product category’s return policy. Merchandise products may be returned within 30 days of the purchase date in their original condition with a valid reason and return approval from a Texas de Brazil customer service agent. In order to process a return please email customerrelations@texasdebrazil.com directly or submit a message via our contact page with the subject ‘Online Order,’ the order number, and a brief description of why you are looking to return the item. Once the return is accepted by a customer service agent you’ll have the option to ship the item back to our corporate office (2952 N. Stemmons Fwy, Dallas TX, 75247) by your own means or request a discounted FedEx return label be printed and emailed to you for use. If you elect to use our return shipping services, the value of the return return shipping will be deducted from the amount of the return credit.